Crevli
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Privacy Policy

Last updated: January 2025

1. Introduction

At Crevli, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

2.1 Information You Provide:

  • Account information: name, email address, password
  • Profile information: profile picture, bio, creator details
  • Payment information: bank account details, PAN card, UPI ID
  • Content you create, upload, or share on the Platform
  • Communications with us and other users

2.2 Information We Collect Automatically:

  • Device information: IP address, browser type, operating system
  • Usage data: pages visited, time spent, features used
  • Cookies and similar tracking technologies
  • Transaction data: purchase history, payment methods used

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send payment confirmations
  • Send account notifications and platform updates
  • Provide customer support and respond to inquiries
  • Detect, prevent, and address fraud and security issues
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations and enforce our policies
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers: Third-party companies that help us operate our Platform, including payment processors, hosting providers, and analytics services.

4.2 Payment Gateways: Your payment information is shared with our payment processing partners (e.g., Cashfree, Razorpay) to process transactions.

4.3 Other Users: Your public profile information and content are visible to other Platform users. Members can see Creator profiles and content previews.

4.4 Legal Compliance: We may disclose information when required by law, court order, or to protect the rights, property, or safety of Crevli and our users.

4.5 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. This includes encryption of sensitive information, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 90 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

  • Access your personal data and request a copy
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications
  • Port your data to another service
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at our contact page.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but disabling them may affect Platform functionality.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Crevli is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the Platform. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@crevli.com

Contact Form: crevli.com/contact